Frequently asked questions
Learn about platform subscriptions, MDP, USDT deposits and withdrawals, EA products, account binding, signal settlement and risk boundaries.
Do signal sources guarantee profits?
No. All performance data is historical. Market conditions, slippage and account settings can produce different results, and copy trading may result in loss of capital.
How many trading accounts can I bind?
You can bind multiple MT4 or MT5 follower accounts. Source accounts are added by administrators and are not available from the user interface.
What does a platform subscription provide?
Trial, monthly, quarterly, semiannual and annual plans grant access to platform copy-trading features during their validity period.
How are signal deposits and profit sharing settled?
When copy trading starts, 10% of the copy amount is frozen as a deposit. Settlement uses the final realized net profit of orders linked to that subscription. The deposit is released when there is no profit; otherwise profit sharing follows the published rate.
When will a USDT deposit be credited?
After transfer and proof upload, the deposit enters manual review. Once approved, the USDT balance is credited exactly once.
How do I earn and use MDP?
MDP means MeriDian Points. Eligible signal providers earn MDP from valid closed volume according to their current level. MDP can be used where membership rules allow or traded through platform escrow. It cannot be directly withdrawn as USDT and does not expire.
How is membership level assessed?
Users start at V0. Both personal closed volume and small-leg team volume must meet the thresholds. Qualified upgrades take effect the next day and remain valid through the end of the following month.
What is an outstanding payment?
If the deposit and available USDT balance cannot cover profit-sharing charges, the shortfall becomes outstanding. New subscriptions and withdrawals are blocked until it is paid, while risk-reducing closes remain available.
How do I request a USDT withdrawal?
Select a withdrawal method in your account, enter the wallet address and verify your password. The requested amount is frozen immediately and fees are shown before submission.
How do I download a purchased EA or tool?
After purchase with USDT, the current product version is locked and an order-specific encrypted ZIP is generated. The file and password are available in the download center.
What does the maximum drawdown setting do?
This is a user-level copy-trading protection setting. Execution depends on the MT4/MT5 gateway and market liquidity, so the exact threshold cannot be guaranteed in extreme markets.